Sophos Anti-Virus for Mac OS v8 or v9 PDF User Manual
Disinfection
This section provides some general information about disinfection. It does not explain how to disinfect a computer of specific viruses, as disinfection methods are varied and can be virus-specific. It is recommended that you get information about the virus (see below), then either use the Sophos website for help with disinfection or contact Sophos technical support.
2.1 Getting information about the virus
If Sophos Anti-Virus reports a virus, first isolate the infected computers from the network and internet. Write down the name of the virus, then, from an uninfected computer, look up its virus analysis on the Sophos website. The virus analysis search page is located at Sophos website. The analysis tells you what types of file the virus infects, and provides information about disinfection. It may also include a link to detailed disinfection instructions. If there are no instructions, or if the virus analysis tells you to seek advice,contact Sophos technical support.
2.2 Recovering from virus side-effects
Recovery from virus infection depends on how the virus infected the computer. Some viruses leave you with no side-effects to deal with, others
may have such extreme side-effects that you have to restore a hard disk or replace the BIOS in order to recover. Some viruses gradually make minor changes to data. This type of corruption can be hard to detect. It is therefore very important that you read the virus analysis on the Sophos website, and check documents carefully after disinfection.
Sound backups are crucial. You should keep original executables on write-protected disks so that infected programs can easily be replaced. If you
did not have them before you were infected, create or obtain them in case of future infections. Sometimes you can recover data from disks damaged by a virus. Sophos can supply utilities for repairing the damage caused by some viruses. Contact Sophos technical support for advice.
Setting preferences
This section describes the configuration options available for scanning, disinfection, reporting, virus notification, central updating, and managing the log file. They are all located in the SAV Preferences dialog box. To open the SAV Preferences dialog box, click the Preferences button (it
does not matter which tabbed page is selected at the time). To configure preferences for an item listed under Configuration, click it, then
change the options in the right-hand pane. The following subsections list each item in turn and explain its configuration options.
Download Sophos Anti-Virus for Mac OS v8 or v9 PDF User Manual
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January 8, 2010 | Posted in Anti Viruses, Software
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