iPhone and iPod Touch Enterprise Deployment PDF Manual Guide

This chapter provides an overview of how to deploy iPhone and iPod touch in your enterprise. iPhone and iPod touch are designed to easily integrate with your enterprise systems including Microsoft Exchange 2003 and 2007, 802.1X-based secure wireless networks, and Cisco IPSec virtual private networks. As with any enterprise solution, good planning and an understanding of your deployment options make deployment easier
and more efficient for you and your users.

When planning your deployment of iPhone and iPod touch consider the following:
1. How will your company’s iPhones be activated for wireless cellular service?
2. Which enterprise network services, applications and data will your users need to access?
3. What policies do you want to set on the devices to protect sensitive company data?
4. Do you want to manually configure devices individually, or use a streamlined process for configuring a large fleet?

The specifics of your enterprise environment, IT policies, wireless carrier, and your computing and communication requirements affect how you tailor your deployment strategy.

Activating Devices
Each iPhone must be activated with your wireless carrier before it can be used to make and receive calls, send text messages or connect to the cellular data network. Contact your carrier for voice and data tariffs and activation instructions for consumer and business customers. You or your user will need to install a SIM card in the iPhone. After the SIM card is installed, iPhone must be connected to a computer with iTunes to complete the activation process. If the SIM card is already active, iPhone will be unlocked and ready for immediate use; otherwise, iTunes will walk you through the process of activating a new line of service.

Although there is no cellular service or SIM card for iPod touch, it must also be connected to a computer with iTunes for unlocking. Because iTunes is required to complete the activation process for both iPhone and iPod touch, you must decide whether you want to install iTunes on each user’s Mac or PC, or whether you’ll complete activation for each device with your own iTunes installation. After activation, iTunes isn’t required to use the device with your enterprise systems, but it is necessary to synchronize music, video and web browser bookmarks with a computer. It is also required for downloading and installing software updates for devices and installing your enterprise applications. For more information, see
Chapter 4.

Preparing Access to Network Services and Enterprise Data
iPhone 2.0 software enables secure push email, push contacts and push calendar with your existing Microsoft Exchange Server 2003 or 2007 solution, as well as Global Address Lookup, Remote Wipe and device passcode policy enforcement. It also allows users to securely connect to company resources via WPA Enterprise and WPA2 Enterprise wireless networks using 802.1X wireless authentication and/or via VPN using PPTP, LT2P over IPSec, or Cisco IPSec protocols. If your company doesn’t use Microsoft Exchange, your users can still use iPhone or iPod touch to wirelessly sync email with most standard POP or IMAP-based servers and services. And they can use iTunes to sync calendar events and contacts from Mac OS X iCal and Address Book or Microsoft Outlook on a Windows PC.

Download iPhone and iPod Touch Enterprise Deployment PDF Manual Guide


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January 6, 2010 | Posted in Electronic Manual, Gadget Manual, Smart Phone, iPod

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