Dell Adamo Premium Services US Only PDF Guide

In the course of providing Services for your Adamo system, Dell may determine that the issue is beyond the scope of the Services. Dell may use commercially reasonable efforts to refer Customer to the appropriate alternative resource; however, Dell will not transfer Customer directly
to an alternate resource. Customer acknowledges that Dell may not be able solve Customer’s particular problem.

By using Adamo Premium Service, Customer agrees to be bound by all terms and conditions set forth in this Service Description. Please read this document carefully and note that Dell may change the terms of Services at any time. Customer acknowledges and agrees that using the
Services after a change becomes effective indicates Customer’s agreement to such change.

Service Availability. Dell will use commercially reasonable efforts to make the Services available 7 days a week, 24 hours a day, 365 days a year. Dell may modify its service delivery model in the event of circumstances arising beyond its reasonable control. Hold times may be affected by multiple variables including, but not limited to, time of day, product release cycle, product recall occurrences, and total number of Customers.

Spyware/Virus Removal. Customer acknowledges that alteration or removal of some spyware and virus programs may impair the performance of certain programs. In addition, altering or removing such programs may be restricted by certain software licenses. It is Customer’s responsibility to examine such licenses and to ensure that the procedures performed as part of these Services will not affect these licenses, or, if they do, that the effect on such licenses or system performance is acceptable to Customer. Customer further acknowledges that these Services cannot guarantee that additional spyware and viruses will not return to or appear on a Customer’s system after Services have been rendered.

Copying of Files. Dell is not permitted by law to copy pirated or copyrighted materials. Customer acknowledges that Customer owns the copyright or has a license to make copies to all of the files on their system and that Customer does not have any files on their system which would cause Dell to be liable for copyright infringement if those files were copied by Dell as part of the Services, including but not limited to, music files, motion picture files or photographic files that are subject to copyright restrictions. Customer accepts responsibility for, and agrees to indemnify and hold Dell harmless from, any and all liability, damages, claims or proceedings arising out of Customer’s failure to remove any such files from their system prior to calling Dell for Services.

Download Dell Adamo Premium Services US Only PDF Guide


Related E-Books:

    None Found

November 15, 2009 | Posted in Dell Manual, Notebook

Comments

Leave a Reply